Privacy policy


Last Updated: December 13, 2025

Nörma operates this website and online store, including all associated content, features, tools, products, and services. Our platform is powered by Shopify, which enables us to provide a seamless and secure shopping experience for you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or otherwise interact with our Services. If any part of this policy conflicts with our Terms of Service, this Privacy Policy will govern matters related to the collection, use, and disclosure of your personal information.

By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.

1. Information We Collect

“Personal information” means information that identifies, relates to, or could reasonably be linked to you. This does not include aggregated or anonymized data that cannot reasonably be used to identify you.

We may collect or process the following categories of information, depending on your location and interactions with Nörma:

  • Contact Details: Name, billing/shipping address, phone number, and email address.

  • Payment Information: Credit/debit card details, transaction records, and payment confirmations.

  • Account Details: Username, password, and user preferences.

  • Order & Transaction Data: Items viewed, added to cart, wishlisted, purchased, exchanged, or returned.

  • Communications: Any information shared when you contact us for customer support or feedback.

  • Device & Usage Data: IP address, browser type, device information, and website interaction data.

2. How We Collect Information

We may collect information from several sources, including:

  • Directly from you: When you create an account, place an order, or communicate with us.

  • Automatically: Through cookies, analytics tools, and device interactions with our website.

  • From service providers: For example, Shopify and payment processors who act on our behalf.

  • From partners or third parties: In limited circumstances, to support order fulfillment or marketing.

3. How We Use Your Information

We use personal information to:

  • Provide and Improve Services: Process payments, ship orders, manage accounts, facilitate returns, and personalize your shopping experience.

  • Marketing & Advertising: Send promotional communications or display relevant ads based on your activity.

  • Security & Fraud Prevention: Protect your account, detect suspicious activity, and ensure secure transactions.

  • Customer Support: Respond to inquiries and maintain business relationships.

  • Legal Compliance: Satisfy legal obligations, resolve disputes, and enforce our policies.

4. How We Share Information

We may share your information in the following circumstances:

  • With Shopify and service providers: To process payments, store data, fulfill orders, and manage logistics.

  • With marketing and business partners: For promotional and advertising purposes (subject to your opt-out rights).

  • With affiliates or within our corporate group.

  • As legally required: To comply with court orders, subpoenas, or government requests.

  • In connection with a business transaction: Such as a merger, acquisition, or restructuring.

5. Relationship with Shopify

Our store is hosted by Shopify, which processes your personal information to support and enhance our Services. Shopify may handle your information internationally to operate and improve its systems.

For details on how Shopify processes your personal data and to exercise your rights regarding Shopify’s use of your information, visit:
🔗 Shopify Consumer Privacy Policy
🔗 Shopify Privacy Portal

6. Third-Party Links

Our website may link to third-party platforms or social media sites not controlled by Nörma. We are not responsible for their privacy or security practices. Please review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our Services are not directed toward children, and we do not knowingly collect personal information from anyone under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal data, please contact us so we can delete it.

8. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

9. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Request correction or deletion of your data

  • Request data portability

  • Opt out of data sharing for targeted advertising

  • Manage communication preferences (unsubscribe links are included in promotional emails)

You may exercise these rights by contacting us directly at the email below. Some requests may require identity verification.

If you wish to opt out automatically via browser privacy settings, we honor Global Privacy Control signals where applicable. Visit https://globalprivacycontrol.org for more information.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries outside of your residence, including the United States. When applicable, we rely on recognized legal frameworks such as the European Commission’s Standard Contractual Clauses for data protection.

11. Policy Updates

We may revise this Privacy Policy periodically to reflect updates in our practices or for legal and regulatory reasons. Any changes will be posted here, with the “Last Updated” date adjusted accordingly.

12. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:

📧 info@shopnorma.com