Refund Policy

 Final Sale Policy

All purchases from Nörma are final sale. We do not issue refunds, exchanges, or cancellations.

No Order Changes

Once an order is placed, it cannot be canceled, edited, or adjusted.
Please confirm item, size, and shipping details before checkout.

Lost, Stolen, or Missing Packages

If tracking shows “delivered” but your package is missing, please file a claim with the carrier. Nörma is not responsible for lost, stolen, or misdelivered packages. Replacements or refunds will not be provided.
See our Shipping Policy for full details.

Sizing Responsibility

We cannot accept returns or exchanges due to sizing errors.
Review all sizing information carefully before purchasing.

 Chargeback Disputes

Filing a chargeback without contacting us first may result in:

•  Permanent ban from future orders

•  Dispute escalation with proof of fulfillment

•  Referral to collections for fraudulent activity

By completing your purchase, you agree to this policy and our Terms of Service.

Need help before ordering?
 Email: info@shopnorma.com